Terms of Service
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These terms govern your use of Kiantu. The short version: be a good citizen, don't break our service, your data is yours, and we'll do our part to keep things working.
1. Definitions
- "Kiantu", "we", "our" — Kiantu Inc., a US-incorporated company.
- "Service" — the Kiantu web application, API, and supporting infrastructure.
- "Workspace" — your team's space inside Kiantu.
- "Customer", "you" — the individual or organisation using the Service.
- "Content" — anything you submit to the Service: sessions, goals, projects, tasks, comments, documents, attachments, and your account info.
2. Account & eligibility
- You must be at least 18 to create an account, and you confirm you are not on any restricted persons list.
- You're responsible for keeping your account credentials secure and for activity under your account. Tell us at security@kiantu.com if you suspect unauthorised use.
3. Your content
Your Content stays yours. By submitting Content you grant us a limited licence to host, process, transmit, back up, and display it solely to operate the Service for you. We do not use your Content to train external AI models or to advertise.
You're responsible for the legality of the Content you submit. Don't upload anything you don't have the right to share.
4. Acceptable use
Don't use Kiantu to:
- Break the law or help others do so.
- Reverse-engineer, scrape, or attempt to extract proprietary algorithms or data not belonging to your workspace.
- Send malware, spam, or content designed to harm others.
- Probe, scan, or test the vulnerability of the Service except via our coordinated-disclosure process at security@kiantu.com.
- Use the Service to build a competing product, or to benchmark in a way that publishes specific performance numbers without our written permission.
5. Plans, billing, and changes
Kiantu currently has a free tier and paid plans. Pricing and feature breakdown are at /pricing. We may change pricing with 30 days' notice; changes apply at your next renewal.
All fees are non-refundable except where required by law.
6. Service availability
We aim for high availability but the Service is provided "as is". We do not currently offer a contractual SLA on the free tier; paid enterprise plans may include one — see your order form. We will not abuse the "as is" framing: we genuinely try to keep things up and tell you when we don't.
7. Termination
You can cancel any time from Settings → Danger Zone. We may suspend or terminate your account if you materially breach these terms; we will give you reasonable notice except for security or legal emergencies. On termination we will delete your Content within 30 days unless required to retain it by law.
8. Confidentiality
Each side will protect the other's confidential information with at least the same care it uses for its own confidential information of similar sensitivity, and not less than reasonable care. Confidential information does not include information that's publicly known, was independently developed, or was received from a third party without confidentiality restrictions.
9. Warranties & disclaimers
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
10. Liability
To the maximum extent permitted by law, neither side will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, or lost data. Our aggregate liability for any claim arising out of these terms is limited to the fees you paid us in the 12 months before the claim.
11. Indemnity
You'll defend and indemnify us against third-party claims arising from your Content or your breach of these terms. We'll defend and indemnify you against third-party claims that the Service (used as documented) infringes their IP rights, subject to standard carve-outs.
12. Governing law & disputes
These terms are governed by the laws of the State of Delaware (or such other US state as we operate from), without regard to its conflicts-of-law principles. Disputes will be resolved in the state or federal courts located in that state. Either side may seek injunctive relief in any court of competent jurisdiction.
13. Changes to these terms
We may update these terms from time to time. If we make a material change we will give you reasonable advance notice (typically 30 days) via email or in-app notice. Continued use after the effective date means you accept the updated terms.
14. Miscellaneous
- Entire agreement. These terms, plus any order form or DPA you've signed with us, are the entire agreement between us.
- Assignment. Neither side may assign these terms without the other's consent, except as part of a merger or sale of substantially all assets.
- Severability. If any provision is unenforceable, the rest stays in effect.
- Notices. Email to the address on file is sufficient notice. Notices to us go to legal@kiantu.com.